TERMS OF CONDITIONS
📄 Terms & Conditions
Welcome to UniqueX — a drop-based, limited-edition clothing brand built on creativity, purpose, and exclusivity.
By placing an order through our website or engaging with our content, you agree to the following Terms & Conditions. Please read them carefully.
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1. 🛍️ Product Availability & Drops
• All UniqueX products are released via limited drops and are available on a first-come, first-served basis.
• We do not restock sold-out items unless explicitly stated.
• Carting an item does not guarantee availability until payment is completed.
• Colours and designs may appear slightly different depending on your screen settings or lighting.
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2. 📦 Orders & Payments
• Once an order is placed, it is considered final and confirmed.
• We do not allow cancellation, editing, or merging of orders once payment is processed.
• All prices are listed in INR and include applicable taxes (unless stated otherwise).
• Payments are securely processed through trusted payment gateways.
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3. 🔄 Return & Exchange Policy
• We operate on a no-return, no-refund policy due to our drop-based, limited production model.
• Exchanges are only allowed in the rare event of:
• A damaged or defective product
• Wrong product shipped
• For detailed info, please refer to our Return & Exchange Policy
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4. 📮 Shipping & Delivery
• Shipping timelines are mentioned on each product page and may vary depending on location or demand during drops.
• Delays due to courier companies, weather conditions, or unforeseen events are beyond our control.
• Customers are responsible for providing accurate delivery details. We are not liable for failed deliveries due to incorrect addresses or unavailability.
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5. 👕 Sizing & Product Fit
• Please refer to the size chart provided on each product page before placing your order.
• UniqueX is not responsible for sizing issues post-delivery unless there is a genuine defect.
- actual product size may differ by +- 1 inches.
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6. ⚠️ Misuse & Abuse
We reserve the right to:
• Cancel or block orders we believe to be fraudulent, abusive, or in violation of our policy
• Blacklist customers who repeatedly attempt to misuse return/exchange processes
• Deny service to individuals who violate our platform’s spirit of fairness and transparency
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7. 🛡️ Intellectual Property
All content, visuals, branding, designs, and products displayed on UniqueX are the intellectual property of UniqueX unless stated otherwise.
Any reproduction, redistribution, or misuse of our content without written permission is strictly prohibited.
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8. 🔐 Privacy & Data Use
• All customer data is handled with strict confidentiality.
• We do not sell, rent, or share your personal information with any third party unless required for order fulfilment or legal compliance.
• For full details, refer to our Privacy Policy (let me know if you want help drafting this too).
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9. 📧 Contact
For any order-related queries or concerns:
• Email: uniquex.fashion@gmail.com
• Instagram: @uniquex.in
We aim to respond within 24–48 hours on working days.
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10. 📝 Updates to Terms
These terms may be updated occasionally to reflect changes in our business or policies. By continuing to use our platform, you agree to the updated version.
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🙏 Final Note
At UniqueX, we’re building more than a clothing brand — we’re building a community rooted in intention and exclusivity. These terms exist not to restrict you, but to ensure fairness and trust for everyone involved in our journey.
Thank you for respecting the vision.
Thank you for choosing UniqueX.